Need help? Here are all the ways to get assistance with HelloLeo.

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Share with Leo

The fastest way to get help is to ask Leo directly.

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How to Share with Leo

  1. From Error Messages
    • Click the Share with Leo button on any error
    • Leo will analyze the error and suggest fixes
  2. From Chat
    • Describe your issue in the chat
    • Include error messages or screenshots
    • Ask specific questions
  3. From Code
    • Share code snippets that aren’t working
    • Ask Leo to review and fix issues
    • Request explanations of errors

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What to Include

When sharing with Leo, include:
  • Error messages - Full error text
  • Context - What you were trying to do
  • Code snippets - Relevant code sections
  • Steps to reproduce - How to trigger the issue

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Community Support

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Discord Community

Join our Discord server for community support:

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What to Post

When asking for help:
  • Clear description of your issue
  • Error messages or screenshots
  • What you’ve tried already
  • Relevant code or configuration

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Documentation

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Integration Guides

Check integration-specific documentation:

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Feature Guides

Learn about HelloLeo features:

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Prompting Guides

Improve your prompts:

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Self-Service Resources

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Network Monitor

Debug API issues:
  1. Open Network Monitor in your project
  2. Review API calls and responses
  3. Identify failed requests
  4. Check error messages

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Troubleshooting Guides

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Example Projects

Learn from examples:

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Reporting Issues

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Before Reporting

  1. Check documentation - Issue might be covered
  2. Search Discord - Someone may have asked before
  3. Try debugging - Use Network Monitor and DevTools
  4. Test in isolation - Reproduce with minimal code

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What to Include

When reporting an issue:
  • Description - What’s happening vs. what should happen
  • Steps to reproduce - Detailed steps to trigger the issue
  • Error messages - Full error text and stack traces
  • Screenshots - Visual evidence of the issue
  • Environment - Browser, OS, project details
  • Network Monitor - API call details if relevant

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Best Practices for Getting Help

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Be Specific

Instead of: “It doesn’t work” Say: “When I try to fetch orders from Odoo, I get a 401 error”

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Provide Context

Include:
  • What you’re trying to accomplish
  • What you’ve already tried
  • What error messages you’re seeing
  • Relevant code or configuration

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Be Patient

  • Community members are volunteers
  • Complex issues may take time to resolve
  • Try suggested solutions before asking again
  • Thank those who help you

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Escalation Path

If you need urgent help:
  1. Try self-service - Check documentation first
  2. Ask Leo - Use “Share with Leo” feature
  3. Community - Post in Discord
  4. Support - Contact support for critical issues

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Contributing

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Help Others

  • Answer questions in Discord
  • Share your solutions
  • Improve documentation
  • Report bugs you find

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Feedback

We welcome feedback:
  • Feature requests
  • Documentation improvements
  • Bug reports
  • General feedback

Common Issues

Solutions to frequent problems

Debugging Tips

Learn debugging techniques